Shipping Policy

Shipping and Delivery

Effective Date: March 30, 2025

At OHmyshop, we are committed to delivering your orders efficiently and securely. This Shipping and Delivery Policy outlines the terms and conditions related to order processing, shipping, and delivery timelines.

1. Order Processing

Orders are processed within [Specify Processing Time, e.g., 1-3 business days] after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Customers will receive an order confirmation via email or WhatsApp after placing an order.

2. Shipping Methods and Timeframes

We offer standard and expedited shipping options. The estimated delivery time depends on your location and the selected shipping method:
- Standard Shipping: [Specify Delivery Time, e.g., 5-7 business days]
- Express Shipping: [Specify Delivery Time, e.g., 2-4 business days]
Delivery times may vary based on product availability, shipping carriers, and external factors such as weather conditions or logistical delays.
Customers will receive a shipping confirmation with tracking details once the order is dispatched.

3. Shipping Charges

Shipping charges are calculated based on the order value, delivery location, and selected shipping method.
Any applicable shipping fees will be displayed during the checkout or order confirmation process.
Free shipping may be available on orders above a specified amount (if applicable).

4. Delivery Locations

OHmyshop currently ships within [Specify Regions/Countries, e.g., India only].
Certain remote areas may have longer delivery times or limited shipping options. Customers will be notified if delivery is unavailable for their location.

5. Delivery Attempts and Address Accuracy

Orders will be delivered to the address provided at checkout. Customers must ensure that the shipping details are accurate to avoid delays or misdeliveries.
If the delivery attempt fails due to an incorrect address or unavailability of the recipient, the courier may make additional attempts or return the package to us.
In case of a returned order due to incorrect address details, additional shipping charges may apply for re-delivery.

6. Delays and External Factors

While we strive to deliver orders within the estimated timeframe, delays may occur due to:
- High order volume during peak seasons or holidays.
- Unforeseen circumstances such as natural disasters, transportation strikes, or other logistics disruptions.
- Customs clearance delays for international shipments (if applicable).
If a significant delay occurs, our team will notify the customer with updates.

7. Order Tracking

Once an order is shipped, customers will receive tracking details via email or WhatsApp.
Tracking information can be used to monitor the order status and estimated delivery date.

8. Lost or Damaged Shipments

If an order is lost or arrives in damaged condition, customers must report the issue within [Specify Timeframe, e.g., 48 hours] of receiving the package.
We will investigate the issue and may offer a replacement or refund, depending on the circumstances.

9. International Shipping (If Applicable)

For international orders, shipping charges, taxes, and customs duties will be the responsibility of the customer.
Customs regulations vary by country, and delays may occur due to customs processing. Customers should check local import rules before placing an order.

10. Contact Us

For any questions or concerns related to shipping and delivery, please contact us:

📧 contact@ohmyshop.co.in
📞 9392-636-534

By placing an order with OHmyshop, you acknowledge and agree to the terms outlined in this Shipping and Delivery Policy.